Shipping policy

We aim to deliver your orders quickly and safely across the UAE and internationally. All orders are processed within 1–2 business days, excluding weekends and public holidays. You will receive a confirmation email with tracking details once your order has been shipped. Delivery within the UAE usually takes 2–5 business days, depending on your location, while international shipping times may vary based on destination and courier services. Shipping fees, if applicable, are clearly shown during checkout before payment. Please ensure that your shipping address and contact number are correct to avoid delays or returned parcels. If your order is delayed or arrives damaged, kindly notify us within 7 days so we can assist you promptly. Any customs duties or import taxes for international orders are the responsibility of the customer. We are not liable for delays caused by incorrect addresses, courier issues, or unforeseen circumstances. During UAE public holidays, delivery may take slightly longer. Our goal is to make your shopping experience smooth and reliable—your satisfaction is our priority from checkout to doorstep delivery.